Buying Policies

Thank you for your interest in considering to sell your unwanted gold jewelry to Gold Lobby.

In order to complete any transaction, we require a valid piece of government issued photo ID such as a passport, drivers license, etc. Please note that Ontario Health Cards are only accepted as a supporting document if you have ID that does not have a photo such as Birth Certificate.

We do not purchase stolen items under any circumstances. We support crime prevention and use “TRACE identified” tracking system endorsed by Ontario Association of Chiefs of Police (more information can be found by following this link) Our store is protected with closed circuit surveillance cameras, if we suspect that you are attempting to sell stolen property, we will notify Ottawa police immediately.

All sales to Gold Lobby are FINAL SALES.